Privacy Policy (2023)

Our data protection commitment

In support of Prodigy Education's mission to help all students around the world love learning, we are committed to protecting our users' privacy and providing a safe online learning environment. Prodigy is committed to collecting only from student users of Prodigy games, such as Prodigy Math and Prodigy English (“Game” or “Games”), the information necessary to individualize student learning, provide progress monitoring for parents and teachers, and enable game experience.

Prodigy does not allow third-party advertising in our games, and Prodigy does not sell, rent, or trade valuable student user personal information. Student user information is only used to provide and improve our services.

This Privacy Policy describes the manner in which Prodigy Education Inc. ("Wonder,” “Us" or "us") collects, uses, discloses and protects personally identifiable information provided to us by students, parents, guardians, teachers and others (collectively, "from the user" or "Of') by playing our games or using our website, downloadable apps or other services we offer on or any other location that references this Privacy Policy (collectively, 'services“).

  • 1. Types of User Information We Collect
  • 2. How We Use User Information
  • 3. How We Share User Information
  • 4. How We Protect User Information
  • 5. Rights of users regarding their information
  • 6. iKeepSafe and Prodigy's work on children's privacy
  • 7. Storage and Retention of User Information
  • 8. Updates to this Policy
  • 9. How to contact us

1. Types of User Information We Collect

We and our service providers collect information when users visit our website or create an account to use the Services. The types of information we collect vary depending on the type of user using the Services, including:

  • “Parent Users” or “Parents” (including parents and legal guardians of Student Users).
  • "Student" or "Student" (a child and/or student using the Services).
  • "Teacher User" or "Teacher" (a teacher, administrator or other school employee who opens a teacher account to use the Services, including those with the ability to add student user accounts).

A student user account can be linked to one or more parent users or teacher users to facilitate a continuous learning journey for that student user both in and out of the classroom. Any parent or teacher user associated with that student user account will have access to that account's information, including activities logged in and out of the classroom.

For more information on each account type, see ourTerms of use.

Information collected from users

We collect information from users when they submit it to us. For example, when you purchase a product or service, sign up for our newsletter, or otherwise contact us with a question, chat, comment, or customer support request, we may collect and use the information you provide.

If you submit information about others in connection with their use of the Services, you represent that you have the authority to do so and you allow Prodigy to use and disclose the information in accordance with this Privacy Policy.

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student users

We collect information about student users when the student creates an account directly with us or when the student user account is created by a parent or teacher. We are committed to collecting the minimum amount of information about students necessary to operate the Services.

When a Prodigy student user account is created, we collect student information:

  • First name
  • last initial
  • Location (country, state or province)
  • graduation
  • Password.

If a student has a class code from their teacher (an alphanumeric code that only applies to a teacher), the student will use that code to connect to the teacher in game. In this case, Prodigy may also receive the name of the student's teacher, school, and/or school district.

Students are assigned a unique username based on their first name, last initial, and an assigned number that is used to log in but not visible to anyone other than the student's parent and/or linked teacher. The student then chooses a fictional avatar name and appearance from a list of options (for example, "Billy Summerwalker"), which are the only ways users can be distinguished within the game, although these avatar names and appearances are ambiguous (i.e. there could be multiple users choosing the name "Billy Summerwalker").

Parent Users

When registering with Prodigy, parent users are asked to provide personal information, including but not limited to first and last name, email address and a password for their account. Prodigy may also collect information about parent-associated student users to link student and parent accounts.

For Parent Users with a paid subscription, we may also collect payment information. Please note that Prodigy DOES NOT store credit card information directly - all credit card information and transactions are stored by our third party payment providers such as PayPalstripesor the App Store through which you purchased our subscription.

teacher user

Teacher users, which include other school personnel such as school or district administrators, must provide personal information when registering for a Prodigy teacher account, such as: B. First and last name, email address, phone number, a password for your account, school, school district, grade, and/or curriculum (for example, Common Core Math Standards).

Users with teacher accounts may also qualify to join the Prodigy Champions Club. When a teacher creates a Champions Club account, the user provides their full name, email address and a password for their account. The teacher may also voluntarily provide their job title, school name, country and a profile picture so they can maintain a more detailed profile.

Information collected from devices and use of services

performance data

When students play Prodigy games or use other Prodigy services, we collect information about the features they interact with, math or language skills they encounter, and questions answered ("performance data"). This information may include data about what activities a student completes, the number of questions answered correctly or incorrectly, where the student is in the curriculum, and how long it takes to answer questions, among other things. As described in the next section , we use performance data to personalize a student's educational experience. When a teacher or parent is connected to a student, selected components of a student's performance data are reported to that teacher and/or parent to allow monitoring of the student's progress. student and personalize the student's educational experience.

Device data and information collected through technology (e.g. cookies)

Like most websites and online services, Prodigy and our third parties automatically collect certain technical information from your computer or mobile device over time and across websites when you use the Services, such as: B. Your IP address, browser type, operating system, the pages you view on the Services, the pages you view immediately before and after accessing the Services, and other information about your use of the Services. All of this information may be collected through the use of "cookies", which are small text files that the Services store on your computer using your web browser and which they access when you return, and other similar technologies such as "pixels -Tags, which are pieces of code placed on a webpage that can collect information about whether a user has been to a particular webpage or clicked on a particular advertisement.

Information collected through these technologies includes information about how you access and use our website, products and services, including the pages you visit, the links you click, how often you access the product or whether you send e-mails. Open or click on the links contained in the emails we send you. It also includes high-level geographic location information, such as: a user's state or region, which is approximated by the user's IP address for reasons such as matching a user to the appropriate curriculum, product improvement, and sending locally relevant marketing communications to parent and teacher users. We and our third-party service providers also collect analytics data, for example through the use of tools such as Google Analytics, to measure traffic and site usage trends and to learn more about the demographics and behavior of our users. users. We also use third-party advertising providers to collect information about Parent Users and Teacher Users who visit areas of the Services that are not targeted at student users. This includes information used to provide interest-based advertising to Parent and Teacher users, including advertising our Services when those users visit third-party websites and providing us with statistics about the effectiveness of our advertising on third-party websites.

We and our third-party service providers may use information collected through these technologies for the purposes described in this Privacy Policy, including to provide content, analyze our users' experiences with the Services, and provide advertisements to parents and teachers when they visit other websites and apps. Cookies and these other technologies placed in the Prodigy game or other student areas of the Services are used only to support the internal operations of the Service, such as the Services.We do not allow third-party ad targeting providers to collect information from student-facing portions of the Services.

Third Party Information

We may receive information about you or your use of the Services from third parties and sources such as B. Our providers, such as single sign-on providers that you can use to log in to the Services, web hosting providers, analytics providers, or advertisers. In certain circumstances, you may give us permission to access your information from some of these services provided by third parties. The information we receive from third-party services depends on your account/privacy settings with those third parties and those third parties' privacy policies. It is your responsibility to review the privacy policies of those third parties and adjust their settings to your preferences. If you access the Services through third-party platforms, you authorize us to collect, store and use that information and content in accordance with this Privacy Policy. Please note that any information provided to us by third parties may also be subject to those third parties' privacy policies.

2. How We Use User Information

How we use parent and teacher user information

We use the parent and teacher information that we collect for the following purposes:

  • To allow parents and teachers to register and use the Services, e.g. B. when you securely log in to your portal to send a message about a student's progress or account or to provide us with feedback. For confidentiality reasons, information about a student is only shared with the parents and/or teachers associated with that student's account.
  • Review and provide progress reports to parents and teachers on linked student user accounts.
  • To process payments. NOTE: Prodigy DOES NOT store credit card information directly - this information is stored by our third party payment providers such as PayPalstripesor the App Store through which you purchased our subscription.
  • To communicate with parents and teachers about your account, including providing information about changes to the Terms of Service, updates to our Services, security alerts, communications about your linked student account or progress, or answers to customer support questions.
  • Send marketing communications of potential interest to parents and teachers. You can stop receiving marketing emails from us by following the instructions in those emails.
  • Deliver, personalize and measure the effectiveness of advertising for parents and teachers. For example, when parents or teachers visit third-party websites and apps, our third parties may serve Prodigy ads based on visits to non-student areas of the Services.

How We Use Student User Information

We use the student user information that we collect for the following purposes:

  • To measure a student's progress and performance and provide parent and teacher users with related reports.
  • Customize, customize, and adapt the student user experience to the student's learning needs.
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While Prodigy's ads are delivered to students through the game, these ads are first-party and contextual: that is, the ads are only intended for Prodigy's services, and the same ads are shown to students in similar situations based on their progress. in-game or similar factors that apply to all student users.Prodigy does not use any personally identifiable information collected from students to personalize these advertisements and does not allow third-party ad targeting providers to set cookies in the Game or other areas of the Services or collect student-targeted information.

How we use all user information

We use all user information we collect for the following purposes:

  • To monitor, maintain, analyze and improve the functionality of the Services.
  • Evaluate and improve the products and services and their educational content and improve the user experience.
  • As we believe necessary and appropriate to comply with applicable laws and regulations; to comply with legal process; respond to requests from government authorities; to detect and enforce violations of our Terms of Service; to protect the security of the website, products and services; to protect the rights, privacy, property or safety of Prodigy, you or others; and to allow us to pursue any available legal remedies or limit any damages we may suffer.

Anonymous or aggregated information

From the information collected through the Services, Prodigy may create anonymous or aggregated data. This means that we remove certain identifiers and distinguishing features from collected data that personally link it to a specific user so that a user can no longer be directly or indirectly identified. We may use or disclose this anonymous or aggregated information for lawful and legitimate business purposes, including to analyze, create and improve the Services and to promote our business. When we share this information, it is not shared in a way that could be used to identify a user.

We only share information collected under limited circumstances. We do not share student personal information with third parties for promotional or marketing purposes.

We share user information with third parties as follows:

  • When a student user account is linked to a parent or teacher user, that student user's information is shared with the parent or teacher user.
  • To third parties who provide certain services for us, such as B. analytics, credit card processing, or researching or evaluating the Services, provided these service providers agree to protect the information, keep it confidential, and use it only for the purposes allowed in our contracts.
  • To inform or assist in the consideration, negotiation or completion of a potential merger, sale, financing or transfer of all or part of our business to another company. If any or all of our assets are acquired or transferred or licensed, including bankruptcy, Prodigy will take reasonable steps to subject such acquirer to the same obligations under this Privacy Policy.
  • When you have instructed us, for example, to fulfill requests at your direction or with your informed consent.
  • As we believe necessary and appropriate to comply with applicable laws and regulations; to comply with legal process; respond to requests from government authorities; to detect and enforce violations of our Terms of Service; to protect the security of the website, products and services; to protect the rights, privacy, property or safety of Prodigy, you or others; and to allow us to pursue any available legal remedies or limit any damages we may suffer.

As described above, we also use third-party advertising providers to collect information about Parent Users and Teacher Users who visit areas of the Services not directly intended for Student Users, in order to provide, personalize and measure the effectiveness of Parent and Teacher Advertising.

4. How We Protect User Information

The user information we collect is stored and processed in environments designed to ensure that only authorized individuals can access the infrastructure in which this information is stored. Because we understand and respect the trust placed in us to adequately protect your data, Prodigy takes great care to maintain commercially reasonable standards of data security and privacy and continues to implement these measures in our infrastructure where user data is stored.

Prodigy and its service providers take strict administrative, technical and physical measures to protect the information we process. We use industry standard SSL encryption when collecting or transmitting your information. Other safeguards include, but are not limited to, data encryption, firewalls, multi-factor authentication for our personnel with access to your information, and physical access controls.

You can protect against unauthorized account access by choosing and protecting passwords appropriately, including using unique multi-character passwords, ensuring devices can only be accessed by those who have the right to use them, and having be careful to sign out of online accounts (not just Prodigy, but all online accounts) after you or your student users are finished using it. Access to information associated with user accounts is restricted to Prodigy employees who need such access to support our services and who are designated and trained to maintain the security and confidentiality of user information.

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5. Rights of users regarding their information

Accessing, correcting or deleting information

Teacher and parent users have the right to access, correct or delete their personal information that is collected and used by Prodigy. Personal data can be accessed and modified by contacting our customer service. You may also access and review certain account-related details by logging into your account online.

Teacher Users and Parents, and educational institutions represented by a Teacher User, may also contact our Customer Support at any time to request access to, deletion or correction of Personal Information that we collect from or about Student Users associated with their account, including a request that we stop collecting personal information from these student users. Please note that a request to delete or stop collection of personal information may result in termination of the applicable user account or inability to use the products or services or certain parts of the products or services.

If a correction, deletion or other modification of the Student User's personal data is requested and validated, Prodigy will make the modification as soon as possible and in accordance with data protection laws.

If a teacher user (or the educational institution the teacher represents) requests deletion of a student user's personal information, we remove that student's association with the teacher and follow the steps below, depending on whether the student is associated with a parent or mother other than teacher, unless required by law:

  • If the student is connected to a parent or other teacher, we maintain the link to the parent or other teacher so that the student can continue to monitor the student's use of that account.
  • If the student user is not linked to another parent or teacher, we will remove all personally identifiable information from the student account as defined in the Family Educational Rights and Privacy Act (FERPA). The Student can then continue to use the Services without any associated Personal Data.

Advertising and your choices

As described above, in certain cases Prodigy uses third-party partners to serve, personalize and measure the effectiveness of interest-based advertising to visitors to non-student areas of our Services. For example, when parents or teachers visit third-party websites and apps, our third parties may serve Prodigy ads based on visits to non-student areas of the Services. To learn more about interest-based advertising and how to opt out or limit some types of online advertising and tracking, please review the following tools and options:

  • Network Advertising Initiative (NAI) em
  • Digital Advertising Alliance (DAA) at and and on the AppChoices mobile app
  • Digital Advertising Alliance of Canada (DAAC) under the AppChoices mobile app
  • Apple operating system (iOS) settings on your mobile device, select "Limit Ad Tracking"
  • Android OS settings on your mobile device, select "Opt out of interest-based advertising"

Disabling email communication

You may opt-out of receiving commercial or promotional emails from Prodigy by following the opt-out instructions provided in the email, managing your communication preferences, or contacting customer service. Prodigy's communication preferences can be managed through our Preferences Center, available via a link at the bottom of our commercial or promotional emails, which allows the user to indicate the types of communication he wishes to receive.

California privacy rights

California law also gives its residents certain rights regarding the collection and use of their personal information. This section does not apply to student personal data that we process on behalf of a customer of an educational institution, whether pursuant to contractual restrictions or through a teacher account to process the data solely on behalf of the institution as a provider of educational services. .

Subject to certain limitations, California residents have the following rights:

  • Good to know. You have the right to know information about the categories and specific pieces of personal data we have collected about you over the last 12 months, as well as the categories of sources from which this information is collected, the purpose for collecting this information and requesting information. and the categories of third parties with whom we share such information. You also have the right to know if we sell or disclose your personal information.
  • Right to Erasure.You have the right to request the deletion of your personal data, with some exceptions.
  • Right to opt out. You have the right to opt out of any sale of your personal information. Please note that while Prodigy does not monetize a user's personal information by making it available to third parties for money (except in connection with a potential sale of the company), California law provides a broader definition of the term "sell" which includes providing user information to third parties for targeted advertising purposes. As described above, when we work with our advertising partners, we allow them to collect information about Parent Users and Teacher Users who visit areas of the Services that are not targeted at student users. These Parent Users and Teacher Users can instruct us to refuse to collect their information in this way by refusing cookies through our Cookie Preference Center accessible from the footer of our website at In contrast,Prodigy does not sell, rent or exchange student user personal information of value, including within the Games.
  • Right not to be discriminated against. You have the right not to be discriminated against in exercising these rights. Please note that where the exercise of these rights affects our ability to process personal information, we may not be able to provide our products and services to you.

If you live in California and wish to exercise any of these rights, please email a request to with the subject "California Rights Request". We may need to verify your identity before processing your request, which may require you to provide additional personal information or log in to your Prodigy account. In certain circumstances, we may refuse or limit the scope of fulfilling your request, including where we are unable to verify your identity or locate your information, or where permitted by law.

If you submit a request through an authorized agent, the authorized agent must provide us with your signed written authorization stating that the agent is authorized to make the request on your behalf. We may also require authorized agents to verify their identities and contact you directly to confirm that you have given the agent permission to make the request on your behalf.

Users in the European Economic Area (EEA), United Kingdom and Switzerland

If you reside in the EEA, UK or Switzerland, the information below applies to personal information (or personal information) collected through your use of our Services. As mentioned above, Prodigy processes personal data in accordance with what we have stated in this privacy policy.

We process personal data on the following legal bases:

  • with your consent
  • As necessary for Prodigy to fulfill its obligations under a Services Agreement
  • To the extent necessary for our legitimate business interests to provide the Services, where these interests do not override your fundamental rights and freedoms in relation to data protection.

Please note that the information we collect may be transferred to, stored and processed in Canada and the United States or any other country where we or our processors have offices. We will endeavor to subject the transfer of personal data to a third country or international organization to appropriate safeguards under applicable law.

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You are entitled to your rights under Chapter III of the EU General Data Protection Regulation and the UK GDPR or Section 2 of the Swiss Federal Data Protection Act in relation to the processing of your information, including rights of access, rectification , deletion, restriction or our Purpose to use or receive a portable copy of your personal data. You also have the right to file a complaint with your local data protection authority. To make a request or exercise your rights, please contact us at To fulfill such a request, we need to verify your identity and residency, which may require additional supporting information.

6. iKeepSafe and Prodigy's work on children's privacy

In our commitment to protecting children's privacy, Prodigy has been certified by iKeepSafe, an FTC-approved COPPA Safe Harbor program. Prodigy will not solicit or solicit any personal information from children beyond what is reasonably necessary to support the operation of the Prodigy Services. Information collected from our student users is never disclosed for third party advertising or any type of behavioral advertising. For information on how consumers can ask questions or file complaints about Prodigy's privacy policy and practices, please email

Additionally, Prodigy has received the iKeepSafe Privacy California Student Badge, signifying that our services have been reviewed and approved for having appropriate policies and practices regarding the processing of children's personal information, in accordance with each of the following policies from the program:

7. Storage and Retention of User Information

Information collected through the Services may be transferred, stored and processed in Canada and the United States or any other country where we or our affiliates or our processors have offices, which may not provide the same level of protection for your Personal Information as your country, state or province of residence, in which case they may be subject to and available to the government in accordance with the laws of that jurisdiction, including law enforcement, regulatory and national security agencies.

We will retain your personal information for as long as we have a business relationship with you, but we reserve the right to delete user accounts after a period of inactivity. After our relationship ends, we may also retain your personal information for as long as required by law or to investigate or defend potential legal claims.

8. Updates to this Policy

If we update this privacy policy, we will notify you by posting a new privacy policy on this page and updating the last modified date at the bottom of this policy. If we make changes that materially change how we process or protect your information in the future, we will also notify you of the changes. If we make changes that materially change how we use or share information previously collected from you through the Services, we will give you an opportunity to consent to those changes before we apply them to that information.

9. How to contact us

If you have any questions or concerns about the way your personal information has been used, please contact us at by submitting a ticket to ourCustomer Support Team, or by mail at 226 Wyecroft Rd., Oakville, ON, L6K 3X7 or call 1.866.585.4655.

Date Last Modified: July 26, 2022


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